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Melissa joined EliteCare in 2009 as a billing administrator and team leader. Prior to joining the EliteCare team she served as a billing administrator which entitled her to direct and oversee all aspects of the billing department and process. She has gained significant experience regarding DME billing and coding during her time with EliteCare. As a leader and General Manager, Melissa ensures that the company is operating in a fiscally sound manner while achieving the company’s mission, vision, goals, and standards in compliance with the policies/procedures. Melissa is respected as a motivational, lead-by-example manager, change agent, and proponent of empowerment and accountability. She is sought out as a valued advisor and key contributor to enterprise-level planning and decision making within EliteCare.
Melissa is extremely dedicated and hardworking when trying to achieve her goals. She is currently working towards obtaining her Bachelors of Science in Business Administration. She is very family oriented and enjoys spending time with her husband, family and friends.
Ken joined EliteCare in 2008 and brings over 20 years’ experience in the healthcare industry. Prior to this, Ken sold diagnostic imaging equipment to hospitals and imaging centers. He has been a key contributor to high-level operational initiatives and process innovation within EliteCare. Ken manages the inventory and oversees the service and logistics for over 600 facilities encompassing EliteCare’s valued customers.
Ken received his Bachelor of Arts degree from John Carroll University in University Heights, Ohio where he was also a member of the football team. He spends his free time playing golf all over the metro Phoenix area.
Christy comes to EliteCare with vast experience in leadership and team management. She has over 20 years’ experience in the field of Education where she held a variety of leadership positions and was key in engineering process change, curriculum development, and team training throughout diverse education systems.
Christy joined EliteCare in 2014 and immediately began to lead the initiative to position EliteCare as one of the foremost leaders in the industry of orthopedic products and solutions in Arizona and throughout the Southwest. Her experience in training and education has made her instrumental in providing management solutions, as well as unmatched customer care.
Christy earned a Bachelor of Science degree from Central Michigan University and a Masters of Education, focusing on Educational and Organizational Leadership from Northern Arizona University. She has three children and enjoys spending time with family and friends, hiking, traveling, and reading. She has been active in various charities benefiting Childhood Cancer research.
Hayley joined EliteCare over 10 years ago and was instrumental in the formation of the company. Through sheer determination and a strong work ethic, she went from a sales representative to President and Co-Owner in one of the most fiercely competitive industries: orthopedic medical devices. She has played a critical role in the growth and development of the company while having the vision and drive to secure EliteCare’s position as the largest and most successful orthopedic product and solutions company throughout Arizona and the Southwest. She is consistent in driving growth, generating revenue, and has spearheaded EliteCare’s market penetration year after year. Hayley is passionate about developing true partnerships with her valued customers. She has always been, and continues to be an innovator in the orthopedic marketplace.
Hayley has won many awards and accolades for her work, including the prestigious award of “Distributor of the Year” in 2014-2015. She has also been awarded Sales Representative of the Year numerous times throughout her career.
Hayley earned a Bachelor of Arts in Political Science from UC Davis. She is a former marathon runner, triathlete and loves traveling the world. She enjoys spending her free time with her son riding bikes, swimming and playing superheroes.
Kory joined EliteCare as a Sales Manager in 2009. Throughout various acquisitions and changes within EliteCare, he was soon promoted to Regional Sales Director under Hanger Inc. He started his career in the medical device industry in 2006 where he quickly gained significant market share and a strong customer base. Throughout this time Kory has consistently doubled revenues and he continues to maximize profits year after year in a fiercely competitive region.
Prior to his start in the medical device field, Kory served 12 years as a sales manager in the freight and logistics industry. He credits his early experience in management with giving him the strong foundation to lead and foster relationships that guides his daily interactions today.
Kory is now the President and Co-Owner of EliteCare. He has proven himself to be effective and wholly accountable in his high-profile executive roles. He is able to overcome complex business challenges and make high-stakes decisions using experience-backed judgment, innovation, strong work ethic, humor, and irreproachable integrity. Kory is a visionary thinker with an entrepreneurial drive. He confidently executes strategies and secures agreements that allow EliteCare to continue capturing lead market position in orthopedic products and solutions. Kory received the prestigious “Distributor of the Year” Award for 2014-2015.
Kory has three children and enjoys coaching their various sports. He also enjoys playing hockey, cooking, and is an avid Arizona Cardinals fan.